Delivery (door to door standard service)

The company undertakes to effect delivery as expeditiously as possible.

Delivery dates cannot be guaranteed as they may be affected by circumstances beyond our control. Neither English Rose, nor their nominated courier will accept claims for consequential losses due to late delivery.

Force majeure
The Company shall be entitled to cancel or delay delivery of orders if it is delayed, hindered or prevented from delivery through circumstances beyond its control. Such circumstances shall include (but are not limited to) industrial action, accident, fire, terrorism, Act of God or failure to deliver by suppliers or carriers.

UK mainland
Orders will normally be sent by preferred courier service. Charges will be as follows:

Orders will be dispatched via our preferred service at a charge of £4.80

Please allow 2–3 days for delivery.

Special order items can take up to 30 days to arrive so please ensure your order in time.
Priority next day delivery will be subject to an extra charge, please check before requesting.